Last updated March 2026
When you sign in with Google, we receive your name, email address, and profile photo. We store these to power your account. When you save events or purchase tickets, we store those records tied to your account. We also store your "My Vibe" preferences (categories and timing) to personalise your event feed. When you use our chat feature, we log anonymised intent signals (such as event category and neighbourhood interest) — never the raw text of your messages. We also log anonymised click data (which events were tapped and how you reached them) to improve recommendations.
We use your information to show you relevant events, send you ticket confirmations and event reminders, and enable creators to reach their attendees. We never sell your personal data to third parties.
Payment processing is handled by Stripe. We do not store your full card number or CVV on our servers. Stripe processes payments on their secure infrastructure. You can review Stripe's privacy policy at stripe.com/privacy.
We send transactional emails (ticket confirmations, refund receipts) and event reminders. You can turn off event reminders in your profile settings at any time. We may also send product updates — you can unsubscribe from those via the link in any email.
We retain your account data while your account is active. If you delete your account, we remove your personal data within 30 days. Anonymised purchase records may be retained for accounting purposes. Anonymised usage signals (chat intent categories, click data) are retained for up to 2 years to support long-term product improvement.
Kickflip uses Google OAuth for sign-in, Stripe for payments, Resend for transactional email, and Vercel for hosting. Each operates under their own privacy policies. We use no third-party advertising trackers.
You can request a copy of your data, correct inaccurate information, or delete your account at any time from your profile page. For any privacy-related requests, contact us at hello@kickflip.co.
Questions? Email us at hello@kickflip.co