Last updated May 2026
This Creator Agreement ("Agreement") governs your use of Kickflip's event creation, ticketing, and payout features. It supplements our Terms of Service (kickflip.co/terms) and Privacy Policy (kickflip.co/privacy), which continue to apply in full.
By creating an event or connecting a Stripe account on Kickflip, you confirm that you have read and agree to this Agreement. If you disagree with any part of it, do not use the creator features.
You must be at least 18 years old to create paid events or receive payouts on Kickflip. If you are creating events on behalf of an organization, you represent that you have the authority to bind that organization to this Agreement.
You must have a valid Kickflip account in good standing. Kickflip reserves the right to approve or reject creator applications at its sole discretion.
Identity verification tiers. We may require additional identity verification based on your event activity:
To receive payouts from ticket sales, you must connect a Stripe account via Stripe Connect. By doing so, you agree to Stripe's Connected Account Agreement (stripe.com/connect-account/legal) and Stripe's Privacy Policy. Kickflip does not store your bank account or tax identification information — these are held by Stripe.
You are responsible for ensuring your Stripe account remains in good standing. If your Stripe account is suspended, restricted, or deauthorized, your payouts will be held until the issue is resolved. Kickflip is not liable for losses resulting from Stripe account restrictions.
You are solely responsible for the accuracy and completeness of your event listings, including event name, description, date, time, venue, capacity, ticket types, and pricing. Kickflip may review listings for quality and compliance but is not obligated to do so.
By creating an event, you represent and warrant that: (a) you have the legal right to host the event and sell tickets; (b) the venue has authorized the event; (c) you hold all required permits, licenses, and insurance (including, where required by Section 8, event liability insurance meeting the minimums set forth therein); (d) the event complies with all applicable local, state, and federal laws; and (e) the event details are accurate and not misleading.
You agree to promptly update your listing if any material details change (date, venue, cancellation, etc.) and to notify your attendees of any such changes.
You may not create events on Kickflip that:
Kickflip reserves the right to remove any event, cancel any ticket sale, and suspend any creator account that violates these prohibitions, without prior notice and without liability to the creator.
From time to time, Kickflip may organize, host, or produce its own events on the Service, designated as "Kickflip Originals" or "Hosted by Kickflip" with a clearly visible badge. As a creator on Kickflip, you should be aware of the following with respect to Kickflip Originals:
Same fees and rules: Kickflip Originals are subject to the same platform fees, payment processing, refund rules, and ticketing terms that apply to your events. Kickflip does not waive its own platform fees on Kickflip Originals.
Visible labeling: Kickflip Originals are identified to users with a visible "Hosted by Kickflip" badge so that users (including your potential attendees) can distinguish first-party events from your events.
Recommendation system: Kickflip Originals are surfaced through the same recommendation, search, and discovery features that surface your events. Kickflip's recommendation system may surface Kickflip Originals alongside or in priority to your events. Kickflip does not commit to neutral or non-preferential treatment between Kickflip Originals and your events, and reserves the right to feature, promote, or prioritize Kickflip Originals in its sole discretion.
No competitive use of your data: When planning, organizing, or marketing Kickflip Originals, Kickflip will not use confidential or non-public information specific to your events (such as your pricing decisions, attendance patterns, attendee lists, or specific marketing strategies) to compete against you or to inform the design of a directly competing Kickflip Original. This commitment does not restrict Kickflip's use of aggregated, anonymized, or industry-level data, or information that is publicly available.
Kickflip's responsibility for its own events: With respect to Kickflip Originals, Kickflip — not any creator — is the event organizer and is responsible for the event under the same standards this Agreement applies to creators.
You set your own ticket prices. Platform fees, if any, are set forth in the Kickflip Fee Schedule, available and incorporated by reference. We may change platform fees with at least 30 days' advance notice to active creators.
Stripe's standard processing fees (currently 2.9% + 30¢ per transaction in the US, subject to change) are deducted from gross ticket revenue before payout. You can view Stripe's current fee schedule at stripe.com/pricing.
(a) Coverage required: If you host an in-person event on Kickflip that is (i) paid (any ticket price greater than $0) and has 10 or more attendees, (ii) free but has a listed capacity of 25 or more attendees, (iii) classified as Tier 3 under Section 2, (iv) held at a venue that requires proof of insurance, or (v) involves any elevated-risk factor listed below, you must maintain, at your own expense and in effect from the date you publish the event through 30 days after the event's completion, a Commercial General Liability ("CGL") insurance policy with minimum limits of:
Elevated-risk factors include: service of alcohol; food preparation; physical activity; minors under 18; motorized vehicles; water-based activities; firearms (subject to Section 5(h)); open flame; amplified sound; pets or animals; and any other activity where attendee bodily injury is a foreseeable risk.
(b) Additional insured: Your CGL policy must name "Kickflip Experience Company, its officers, directors, employees, and agents" as an additional insured on a primary and non-contributory basis with respect to your event. Your insurer must waive subrogation in Kickflip's favor.
(c) Proof of insurance: Kickflip may request a Certificate of Insurance ("COI") evidencing the required coverage at any time before, during, or after the event. You agree to provide a COI within five (5) business days of any such request, and no later than seven (7) days before the event when required for a Tier 3 listing or by your venue. Failure to provide a valid COI when required is a material breach of this Agreement and may result in event removal, payout hold, and account suspension. Kickflip does not review COIs for legal sufficiency, and acceptance of a COI does not waive any requirement of this Agreement.
(d) No reduction of liability: The insurance required by this section is a minimum and is not intended to limit your liability to Kickflip or to any third party. Your obligations under Section 16 (Indemnification) are independent of, and not reduced by, the existence or limits of any insurance you carry.
(e) Strongly recommended for events below threshold: For all paid events not meeting the threshold in (a), Kickflip strongly recommends event liability insurance, particularly for any gathering open to the public.
Kickflip holds ticket sale proceeds and transfers eligible funds to your connected Stripe account on the following schedule:
Chargeback reserve: For events meeting elevated-risk criteria, Kickflip may withhold a reserve from each payout to cover potential chargebacks. The reserve will be released after 60 days from the event date if no chargebacks have been initiated, or applied against any chargebacks that arise.
A daily automated payout process runs each evening. Funds become eligible for transfer starting the day the buffer expires. Kickflip reserves the right to delay or withhold payouts if there is a pending investigation, dispute, or suspected fraud related to your account or events.
You are responsible for setting and honoring your event's refund policy. Kickflip's platform supports issuing full refunds to any ticket purchaser before your payout is transferred.
If you cancel an event entirely, you must initiate full refunds to all ticket purchasers promptly and no later than 5 business days after cancellation. If you fail to do so, Kickflip may issue refunds on your behalf and deduct the amounts from any pending or future payouts, including from any chargeback reserve.
After your payout has been transferred, you remain responsible for resolving refund disputes with attendees. Kickflip will not claw back transferred funds except where legally required, in cases of fraud, or where you have agreed to the clawback in writing.
A chargeback occurs when a cardholder disputes a charge with their bank. You are liable for chargebacks arising from your events. If a chargeback is filed, Stripe may debit your connected account for the disputed amount plus any associated fees.
If your Stripe account has insufficient funds to cover a chargeback, Kickflip may offset the deficit against your future payouts, your chargeback reserve, or invoice you directly. Repeated chargebacks may result in account suspension.
To reduce chargeback risk: keep event listings accurate, communicate proactively with attendees, and issue refunds promptly when requested rather than waiting for a chargeback.
Kickflip provides tools for you to send messages to your event attendees, including the ability to segment by all attendees, checked-in attendees, or not-yet-checked-in attendees.
You agree to use messaging features only for legitimate event-related communications: event updates, day-of logistics, schedule changes, and relevant post-event follow-ups. You may not use attendee contact information for unsolicited commercial messages, third-party promotions, or any purpose unrelated to the specific event for which attendees purchased tickets.
Compliance with anti-spam laws: You are solely responsible for compliance with applicable anti-spam and electronic communications laws, including the CAN-SPAM Act (U.S.), the Telephone Consumer Protection Act (U.S.), and CASL (Canada), where applicable. Kickflip's provision of messaging tools does not constitute legal consent on your behalf.
Violations of the messaging policy may result in messaging privileges being revoked and your account being suspended.
You are solely responsible for determining and fulfilling any tax obligations arising from your event sales, including sales tax, amusement tax, income tax, and any other applicable taxes. Kickflip does not provide tax advice — consult a qualified tax professional for guidance specific to your situation.
Marketplace facilitator obligations: In certain jurisdictions, Kickflip may be required by law to collect and remit sales tax, amusement tax, or similar taxes on your behalf as a "marketplace facilitator" (or equivalent designation). Where Kickflip is required to do so, we will collect the applicable tax at checkout, remit it to the appropriate authority, and reflect the amounts collected in your dashboard. You authorize Kickflip to act as your agent for these limited purposes where required by law.
You may receive a 1099-K from Stripe for US tax reporting purposes if your transactions meet IRS thresholds.
By posting event content (descriptions, images, videos) on Kickflip, you grant Kickflip a non-exclusive, royalty-free, worldwide license to display, reproduce, and distribute that content on the platform and in promotional materials. This license ends when you remove the content from Kickflip, except for copies made as part of standard backups or already distributed promotional materials.
Kickflip may suspend or terminate your creator account at any time, with or without notice, if: (a) you violate this Agreement or the Terms of Service; (b) there is suspected fraud or illegal activity; (c) you receive an excessive rate of chargebacks or refund disputes; (d) your Stripe account is suspended or deauthorized; (e) you fail to provide required insurance documentation; or (f) continued operation of your account poses a risk to Kickflip, its users, or third parties.
Upon termination: pending payouts for completed events with no open disputes will be processed on the standard schedule; payouts for canceled or disputed events may be withheld; your event listings will be unpublished.
You agree to defend, indemnify, and hold harmless Kickflip and its officers, directors, employees, and agents from and against any claims, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your events, including any injury, property damage, or harm to attendees; (b) your violation of this Agreement; (c) your violation of any applicable law; (d) any third-party claim arising from your event content; or (e) any tax obligations you fail to fulfill.
TO THE FULLEST EXTENT PERMITTED BY LAW, KICKFLIP'S LIABILITY TO YOU AS A CREATOR SHALL NOT EXCEED THE TOTAL PAYOUT FEES RETAINED BY KICKFLIP (IF ANY) FROM YOUR EVENTS IN THE 12 MONTHS PRECEDING THE CLAIM. KICKFLIP IS NOT LIABLE FOR LOST REVENUE, LOST PROFITS, EVENT CANCELLATIONS CAUSED BY THIRD PARTIES OR ACTS OF GOD, OR ANY INDIRECT, CONSEQUENTIAL, OR PUNITIVE DAMAGES.
This Agreement is incorporated into and subject to Kickflip's Terms of Service. In the event of a conflict between this Agreement and the Terms of Service, this Agreement controls with respect to creator-specific matters.
This Agreement is governed by the laws of the State of Washington, USA, without regard to its conflict-of-law principles. Matters of corporate governance and the internal affairs of Kickflip Experience Company are governed by the laws of the State of Delaware. Disputes are subject to the dispute-resolution provisions of the Terms of Service, including the arbitration agreement and mass arbitration protocol.
We may update this Agreement from time to time. We will notify active creators via email at least 30 days before material changes take effect. Continued use of creator features after the effective date constitutes your acceptance of the revised Agreement.
Questions? Email us at support@kickflip.co